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EXCELLENT
SOLUTIONS FOR
A DISTINCTIVE
ADDITIONAL BENEFIT
IN CUSTOMER
CONTACT (POS,
SALES, COMMUNICATIONS)
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What
do your (potential)
customers experience
at the point
of sales or in
contact with
your company?
How do you achieve
the biggest
impact at the
POS,
in sales or
in communications?
- POS
Evaluation
and improvement
of the POS
customer
experience
considering
all POS
impact elements.
POS checks,
POS coaching,
POS conception,
Mystery
Marketing
(Test purchases/contacts)
- SALES
Review,
improvement
and development
of the whole
sales area.
Sale strategy,
sales tools
(optimization
of the area
planning,
sales arguments,
techniques
etc.), sales
coaching,
sales training
- COMMUNICATIONS
Review
and improvement
of communication
strategy
(basics,
messages,
positioning
and processes) or
of communication
tools (brochure,
internet,
forms, letters,
advertising,
mailings,
presentations,
POS-communication,
branding,
shop windows
etc.) from
the target
group's
view.
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