TOUCHPOINT EXPERIENCE:
SALES
      POS coaching, sales tools, sales coaching and training

 
 
Services
- Positioning Experience
- Touchpoint Experience:       Sales
- Touchpoint Experience:       Communications
- Event Experience:       Event & Sponsorship
Your added value
Methodology

About us
Team
Partners
How to find us
Feedback

   

 

SPECIFICALLY DEVELOPED SERVICES FOR AN EXCELLENT
CUSTOMER MANAGEMENT

Most companies invest a huge budget in advertising and communication. But often, the raised expectations cannot be satisfied at the point of sale. Though it is exactly at the POS/POP where your customers decide about buying or not buying – there the effectiveness and quality of your sales must match the customers' expectations perfectly.
We offer you solutions within the following fields:
  • SALES COCKPIT
    Examination and optimisation of sales basics, sales strategy, sales organisation, sales processes, sales tools, resources and channels.

  • SALES TOOLS
    Reflection and improvement of sales leadership, sales technique, acquisition technique, area planning, assignement planning, team structure and incentives.
  •  SALES SKILLS
    Team coaching, individual coaching, sales training, assessment and recruitment

To aquire your customers' point of view, we have developed the following Reflection Tools:

  • MYSTERYmarketing
    Covert check of the front quality (Mystery Shopping, Mystery Calls, POS & Mystery Contacts, special issues)
  • SALESaudit & 
    COACHINGaudit
    Expert audit on-site of specific sales points, incl. POS/ merchandising standards

  • SALESflector®
    Overall review of the sales system or particular fields of sales
  • KAMflector®
    In-depth interview and analysis of your key accounts (top-customers), achieve the external view on the company

Reflection Marketing AG
Ueberlandstrasse 107
8600 Duebendorf
Switzerland
Phone +41 (0) 43 266 06 69
Fax +41 (0) 43 266 07 69
  From possible
ways...
...to the
most successful way
 

© Reflection Marketing AG